SuiteSuccess IT Value-Added Resellers

Engineering Lifelong Customer Success

SuiteSuccess for IT Value-Added Resellers

With NetSuite, you can launch, run and grow your VAR with the No. 1 cloud ERP solution. NetSuite has a deep understanding of product and service Organizations along with the challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a methodology focused on four key areas:

Leading practices

Like all IT VARs, your business model is unique. With SuiteSuccess, we have developed a prebuilt solution based on our experience working with all types of IT VARs. These solutions are built on data sets and best practices designed for different types of services companies that sell any combination of time and products.

Continuous customer lifecycle engagement

Leverage our deep understanding of value-added resellers across all sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

Intelligent phased implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from hundreds of deployments in this space.

Business intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of people in roles like yours.

“NetSuite has given us the ability to choose our growth path. We’re able to make better decisions on how and where to drive growth using real-time data.”

Jeffrey Smith, SVP Operations and Strategy, Golden Star Technology

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Streamlined operational efficiencies

Working from roles, dashboards and KPIs based on one single source of truth, your organisation will see an immediate increase in productivity—allowing more time to focus on strategic initiatives.

Integrated platform for projects and financials

The SuiteSuccess platform is built to break down departmental barriers that currently exist. By unifying the front and back office, NetSuite gives leaders full visibility into the true financial status of the organisation.

Data-driven decision making

Constant access to real-time data makes it simple to track and optimise the performance of your projects. From here, you can both succinctly convey this message to your constituents, and make sound business decisions for future projects.

Simplified reporting and compliance

With configurable project profitability segmentation, reporting on your operations has never been easier. SuiteSuccess has this functionality built in to relieve this burden from Day 1.

Ready on day one

With SuiteSuccess, we deliver pre-defined user dashboards that are role-specific and developed from our years of experience with Organizations just like yours. There’s no waiting to get started. Your organisation is ready to grow from the start.

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