SuiteSuccess Solution Provider

Engineering Lifelong Customer Success

SuiteSuccess for Solution Providers

There are over two hundred people that have committed themselves to NetSuite for the Professional Services Industry. Spanning decades of experience and functional areas, NetSuite understands the unique requirements of running a services organisation.

With NetSuite, you can launch, run and grow your organisation with the No. 1 cloud ERP solution. NetSuite has a deep understanding of solution providers and the challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, focused on four key areas:

Leading practices

Like all solution providers, your business model is unique. With SuiteSuccess, we have developed a prebuilt solution based on our experience working with all types of services companies. Best practices in areas such as project management, resource management, and billing workflows are built on datasets designed for different types of services Organizations.

Continuous customer lifecycle engagement

Leverage our deep understanding of solution providers across all sub-sectors to ensure success through our consultative approach from sales to implementation to support, spanning your entire lifecycle.

Intelligent phased implementation

Delivering an agile and phased approach while transforming your business to drive results; built from over two decades of experience from thousands of deployments.

Business intelligence

SuiteSuccess delivers hundreds of pre-built reports and value-driven dashboards developed from years of real-world use by thousands of employees in roles like yours.

Explainer Video: SuiteSuccess for Solution Providers

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Streamlined operational efficiencies

Working from roles, dashboards and KPIs based on one single source of truth, your organisation will see an immediate increase in productivity—allowing more time to focus on strategic initiatives.

Integrated platform for projects and financials

The SuiteSuccess platform is built to break down departmental barriers that currently exist. By unifying the front and back office, NetSuite gives solution providers full visibility into the true financial status of the organisation.

Data-driven decision making

Constant access to real-time data makes it simple to track and optimise the performance of your projects. From here, you can both succinctly convey this message to your constituents, and make sound business decisions for future projects.

Simplified reporting and compliance

With integrated CRM, PSA, and financials, reporting on your operations has never been easier. SuiteSuccess has this functionality built in to relieve this burden from Day 1.

Ready on day one

With SuiteSuccess, we deliver pre-defined user dashboards that are role-specific and developed from our years of experience with Organizations just like yours. There’s no waiting to get started. Your organisation is ready to grow from the start.

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