Artificial Intelligence in NetSuite

The best AI comes from the best data, and the best data is from a unified suite. One system, One data source, better AI.

Watch how

The AI advantage

NetSuite embeds AI capabilities across the suite with agents that assist and advise business leaders with new ways to simplify tasks, suggest actions, and uncover business insights. NetSuite is able to naturally provide these capabilities because of these unique traits.

NetSuite data

As a cloud-based unified suite, NetSuite centralizes your data from all business functions to provide an ideal foundation for getting the most out of AI. Businesses that have data spread across many siloed systems, on the other hand, will need to first gather, organize, and transform that data before AI systems can make use of it.

The Suite

Quality data is essential for training AI models to recognize patterns and make accurate predictions. More and newer data lets you continuously refine your algorithms, and regularly updating those models with fresh data improves accuracy and relevance. If you use NetSuite, you already have a major advantage: You have centralized, up-to-date, and accurate data on-demand at all times. And the more of the suite you use, the more powerful AI can become for your company.

Oracle

As part of Oracle, NetSuite has access to the leading AI technology, partnerships, and infrastructure capabilities of one of the world’s largest software companies. Our product development teams collaborate with Oracle’s AI experts, so we can quickly embed the latest AI capabilities into NetSuite. NetSuite runs on Oracle Cloud Infrastructure (OCI) data centers and Oracle Autonomous Database, so you have all the performance and prebuilt machine learning models needed to power AI-driven strategies.

NetSuite Bill Capture helps us ensure the accuracy of our invoice management process by eliminating manual data entry and automating routine tasks like matching invoices with POs.

Miguel Marquez, Assistant Controller, Translational Pulmonary and Immunology Research Center

AI Assistant: Helping You Accomplish More

AI uses data and automation to handle repetitive tasks, which helps increase accuracy, speed up work, and free up employees to focus on other work. A few AI-powered assistant features include:

Invoice Capture

NetSuite Bill Capture helps reduce the time your accounting team spends entering invoice data by using AI-based document object detection and optical character recognition (OCR) technology to scan invoices into NetSuite.

Reports & Charts Creation

NetSuite SuiteAnalytics Assistant retrieves information from SuiteAnalytics Workbooks and creates reports and charts with generative AI via a natural language interface.

Financial Anomaly Detection

NetSuite Financial Exception Management helps to increase efficiency and mitigate risk by using AI to continuously scanning financial data to identify and flag anomalies and recommends corrective actions.

Narratives & Explanations Creation

With NetSuite Narrative Reporting, create AI-powered narratives, explanations, and visuals from financial and transactional data.

Text Generation

NetSuite Text Enhance uses generative AI to increase employee productivity by automating the creation and refinement of content such as sales emails, purchase orders, and product descriptions in NetSuite. Use NetSuite Prompt Studio to configure the format, tone, and creativity of generative AI responses.

AI in Action

Financial Exception Management

Mitigate risk by using AI to continuously scan financial data to identify anomalies and suggest corrections.

Narrative Reporting

Use AI to create narratives, explanations, and visuals in reports from financial and transactional data.

NetSuite Expert

Boost productivity and accelerate issue resolution with an AI agent that delivers tailored guidance.

SuiteAnalytics Assistant

Create reports and charts from SuiteAnalytics Workbooks with generative AI via a natural language interface.

Text Enhance

Use generative AI to create and refine content in NetSuite.

AI Advisor: Delivering Expert Insights and Analysis

In its role as an advisor, AI delivers faster, better insights and analysis to help guide leaders, improve outcomes, and support more informed decision-making. A few AI-powered advisor features include:

Predictive Planning

NetSuite Planning and Budgeting applies AI-based analysis to large datasets to identify patterns, trends, and anomalies and deliver detailed AI-generated commentary and narratives with the Intelligent Performance Management (IPM) Insights feature.

Tailored Guidance

NetSuite Expert for SuiteAnswers boost productivity and accelerate issue resolution with an AI agent that delivers tailored guidance based on an extensive catalogue of NetSuite support resources.

Forecast Explanations

Predictive forecast explanations in NetSuite Planning and Budgeting help finance teams increase forecast accuracy and confidence, improve business understanding, and rapidly take action by enabling them to quickly and easily understand the key factors behind AI-generated forecasts.

Recommendations

NetSuite Intelligent Item Recommendations uses AI to provide personalized product recommendations during the sales process by leveraging data on customer purchase history and buying patterns to increase average order size and order frequency.

Data Discovery

NetSuite Analytics Warehouse turns to AI to help unveil patterns, opportunities, and relationships; explain key findings with generative AI-created chart summaries, and identify key drivers of revenue growth. Through conversational interactions, Oracle Analytics AI Assistant answers user questions on data patterns by generating text narratives and visualizations.